Privacy Policy

Compliance with laws and regulations

We strive to stay informed of the laws, national guidelines and other standards related to businesses that handle personal information, and we ensure that our employees, and our contractors when we outsource work, are aware of and comply with them.

Purpose of use of personal information

When we receive personal information directly from customers, we do so only to the extent actually necessary and by lawful and fair means. We use the personal information provided only within the purposes of use to which the individual has consented, and do not use it for any other purpose. If use for another purpose becomes necessary, we will do so only after obtaining the individual's consent again. We also handle it with great care to prevent leakage, loss or damage.

Purpose of use of entrusted personal information

Personal information entrusted to us as part of outsourced work is used only to the extent necessary to perform that work, in compliance with the terms of the outsourcing contract concluded. As with the personal information we hold ourselves, we handle it with great care to prevent leakage, loss or damage.

Provision of personal information

We do not disclose or provide customers' personal information to third parties except in the following cases.

1. When the customer has given consent
2. When required by law
3. When it is necessary to protect a person's life, body or property and it is difficult to obtain the customer's consent
4. When we outsource the handling of personal information to the extent necessary to achieve the purposes of use
5. When a business is succeeded due to a merger, company split, business transfer or other reason

Complaints and inquiries

We will respond appropriately and promptly to complaints and inquiries about your own personal information.
Please contact the person in charge of the complaints desk below.

[Contact for complaints and inquiries regarding the handling and disclosure of personal information]

7600-41 Sasaga, Matsumoto,
Nagano 399-0033, Japan
Tel: +81-263-57-5911
Fax: +81-263-57-6577
Attn: Person in charge of the complaints and inquiries desk

Disclosure of personal information

Requests for disclosure of personal information we hold, disclosure of the purposes of use, correction, suspension of use or suspension of provision are accepted only from the individual concerned or their legitimate representative, using our designated "Request Form for Disclosure of Personal Information, etc." We do not charge any fees. For details, please contact the person in charge of the complaints and inquiries desk.

Use of cookies

To provide better service, we may use cookies. Cookies do not allow us to collect personal information and do not infringe on your privacy.
If you prefer not to accept cookies, you can change this in your browser settings, although some functions may be limited.
*A cookie is information sent from a server to your browser and stored on the hard disk of the computer you are using.

About access analytics tools

Our website uses Google Analytics, an access analytics tool provided by Google LLC, to understand how the site is used and to improve it. Google Analytics uses cookies to collect data on browsing activity, but this data does not include information that identifies individuals, such as names. You can refuse this data collection by disabling cookies in your browser settings or by using the Google Analytics Opt-out Browser Add-on. For details, please see the Google Analytics Terms of Service and Google Privacy Policy.

Other

1. This privacy policy may be revised without notice in line with amendments to relevant laws and regulations or changes in the social environment.
2. If you have any questions or comments about our privacy policy in general, please contact the person in charge of the complaints and inquiries desk.

Established April 1, 2011
Marusho Co., Ltd.
President and Representative Director 中島 康喜